Contact Details: Noise Pollution

Excessive noise can reduce the quality of life and the enjoyment of our homes. If you are affected by noise nuisance you can report a noise complaint to the Council to be investigated.

Ways to make a complaint

Report a noise complaint using the online form.

Following this please use the Noise App and the Noise Nuisance Diary Sheets (docx) to provide evidence of the noise.

The Noise app is compatible to use on Apple or Android smartphones. The app allows you to make short audio recordings of the noise and enter details about the nature of the disturbance; when combined it makes an electronic noise diary. This can then easily be sent to the Council's Environmental Health Service for investigation by submitting the complaint via the app (please note that an email account must be set up on the smartphone). You can download the app for free using your smartphone using the following link

You will be required to register your details following installation and select Three Rivers District Council as your Service Provider. Please ensure that 'push notifications' are allowed so that you can be notified on your smartphone when the Council messages you within the app. For information on using the app to see the attached user guide below. The Noise App User Guide (pdf)

Alternatively, you can contact the Customer Service Centre on 01923 776611 or via email enquiries@threerivers.gov.uk