Night Shelters


New Hope Trust

New Hope, based in Watford, provides emergency accommodation for homeless people. It also provides a day centre, a night shelter and longer-term accommodation, plus a full range of support services.

New Hope can be contacted on their 24/7 emergency line: 0300 012 0168. You will then be able to speak to a member of the New Hope team who is based at the Sanctuary Night Shelter.

The charity operates an outreach service to engage with rough sleepers in TRDC and Watford. If you are concerned about the welfare and safety of someone sleeping rough in TRDC, please call New Hope: 01923 801382



Registered Office and Hostel

Charter House

Charter Place


Hertfordshire WD17 2RT

Tel: 0300 323 1111


Severe Cold Weather Provisions

In the event of severe cold weather St Mary’s Church run a SWEP+ facility, the SWEP provision is 9 additional bed spaces available if necessary.

Referrals are via the Rough Sleeping Prevention Service at the Haven Support Centre, which is open between 8:30am to 1.00pm and 1.45pm 3:30pm. Referrals can also be accessed via 0300 012 0168 (24 hour Helpline)

And then 8pm-10pm via Watford Police Station at Shady Lane. For more information click here.