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Waste and Recycling Administrator

28th April 2023

Waste and Recycling Administrator 

Band: 3

Salary: £22,369 - £23,620 per annum excluding London Weighting 

Job details: 37 hours per week, Permanent

Based at Batchworth Depot. The Post holder will be expected to work Monday to Friday between the hours 7:30 to 15:00 (Office based)

About Three Rivers District Council

Three Rivers District in South West Hertfordshire straddles the north west corner of the M25 on the edge of Greater London. The district is a mixture of beautiful countryside, villages and small towns. The area has a diverse range of sectors and businesses and is a centre for the film industry with Warner Brothers at Leavesden forming part of a studio cluster along with Elstree and Pinewood is a short drive away.

At a glance
• 700 historic assets and 22 conservation areas, 77% of the district is in the Green Belt.
• 1,914 NNDR registered businesses with the economy providing 39,000 jobs
• Very low crime rate
• The district ranks highly for business registrations and start ups with a highly skilled and trained workforce, high employment levels with GVA and weekly earnings above average

The Department: Environmental Protection Department

The Role: Waste & Recycling Administrator

What we are looking for:- The Post holder will be required to

- Process requests for service from members of the public. Take action to ensure all notices of missed refuse/recycling collections are dealt with according to agreed service levels.
- Advise customers of problems with collections and provide information on services offered.
- Provide crews with daily round sheets. Ensure Council databases and systems are regularly updated with information on customer’s special requirements and entitlements. Ensure this information is updated on the Waste Collector system and firm step.
- Keep accurate records of all refuse and recycling tonnages.
- Assist with amending existing Trade Refuse contracts with initial enquiries, providing quotation, issue contracts and monitor that the signed paperwork is returned.
- Arrange delivery of bins. Issue the statutory Duty of Care certificates in accordance with the
Environmental Protection Act ensuring that all trade customers have copies. Maintain signed documents within the Council Offices. Liaise with businesses to resolve any collection issues and provide information on services offered.
- Assist with raising and processing orders and payment of invoices using the Council’s Finance Systems.
- Ensure that all Health & Safety procedures and vehicle maintenance records are kept up to date.
- Assist and support the part-time Environmental Services Co-ordinator on co-ordination of the clinical waste collections and hire and allocation of football pitches.
- Deal with Customer all Departmental enquiries and complaints, including those appertaining to cemeteries, and grounds management, either by phone or in person, ensuring they are dealt with to a satisfactory conclusion and in accordance to Council policies.
- Process requests for additional services. Assist with the monitoring of service provision and
environmental enforcement. Assist the department to achieve its targets as specified in the Service Plan.
- Undertake any other duties as required by Environmental Support Manager
- You may also be required to undertake administrative duties on behalf of the Electoral Registration Officer and/or the Returning Officer relating to the registration of electors and the organisation of elections i.e processing postal votes, canvassing properties during office hours.
- You will consider and implement environmental sustainability as a guiding principal within processes, activities and projects delivered

What we offer:-

We offer an excellent benefits package, including competitive salary, 28 days holiday - rising to 30 days (if applicable), a generous employer contribution pension scheme, life assurance, career development, free on-site parking, cycle-to-work scheme, discounted leisure centre membership, employee volunteering schemes and access to discounted activities and days out.


Closing Date: 22nd June 2023

For an informal discussion about the post, please contact Sue Meyrick or Mandy Batchelor at 01923 727025

A basic DBS check will be carried out for this post.

Apply here.