Support available for Children and Families

There is a wide range of support available for children and families. For information on support available for young people click here.

Information on this page includes:




The Three Rivers Leisure Team have put together a wealth of resources to keep children and families active at home, whilst activities are still on hold.



The Hertfordshire Directory has details of a range of organisations offering local support here 


save-the-children.pngSave the Children offers ideas of ways to keep the children entertained during this period, with ideas of creative play, arts and crafts activities as well as recipes. The website also suggests ways of keeping kids calm and connected, offering tips on how to speak to your children about the current situation.



Mumsnet is a website run by parents for parents, it offers discussions on parenting topics, currently offering advice on how to cope with the lockdown as a parent, as well as having articles on subjects such as The 9 best tutoring resources, along with other articles that offer support.



Starline is a national home learning helpline offering expert information and advice to parents and carers. The website has YouTube videos on a number of relevant topics such as balancing work and home life and keeping children safe online.

The number for their helpline is- 0330 313 9162

Their opening hours:

  • Monday, Wednesday: 8am – 4pm & 7pm – 10pm
  • Tuesday, Thursday, Friday: 10am – 4pm
  • Sunday: 10am – 1pm



NSPCC Website offers support and tips on how to  talk to children who are worried about the coronavirus as well as offering advice on how to structure your day when it comes to working from home whilst having children.



Twinkl is a resource, made by teachers for parents. It provides guidance on how to teach your children from home, with in-depth information on a number of subjects, as well as supplying a huge range of home learning resources that are readily available for all ages.



Kidadls Website suggests ways in which to keep your kids active and entertained, whilst staying safe at home, from kid-friendly workouts to garden games and even a guide to planning the perfect virtual holiday.



CGL – Spectrum – children and young people’s drugs services are a service to those who offer help to those affected by drug and alcohol, whether it be needing to talk to someone or even just access information on the topic. They also have a page directly targeted at those under the age of 21.

They are currently working remotely and offer a phone/ email service to those who are feeling anxious surrounding the current situation.

  • Opening hours are currently 9am- 5pm, Monday- Saturday
  • Phone number- 08006523169
  • Email-



Homestart Watford and Three Rivers is a charity providing support to families and parents who are feeling overwhelmed with the stressed of family life. Their website offers resources page to help support families during the corona virus crisis.



Hertfordshire family centres Family Support face-to-face services and sessions are no longer taking place, but they are still offering support via their social media, or you via phone- 0300 123 7572                                                                     

Open Monday – Friday- 8am - 6pm

Emerging Needs includes short term, universal interventions such as supporting isolated families, offering breastfeeding and introduction to solid foods advice, assistance in obtaining Early Years education etc.  

Online parenting support will be coming soon

Targeted Support is for a referral for 1:1 targeted support from the Family Support Team including packages of support around Parental Emotional Wellbeing, My Baby’s Brain, Routines Guidance & Boundaries etc.

You can refer to the family centre here.



DSPL9 (delivering special provisions locally) is a Hertfordshire-wide partnership approach where different groups work together as part of an Area Group, reviewing and developing the range of provision and support services available to their local community. The website provides resources to support parents, carers and children through the times that schools are shut due to Coronavirus.



South West Herts Local Schools Partnership is a free family support service, which offers support to families of children attend any of the 90 schools in the South West Herts Schools Partnership. They work with families offering advice, mentoring and emotional support, they can be contacted on- 07872991538



Watford Mencap works with people with learning disabilities, their families and carers. Currently all their locations have a no visitors policy, but their website is still active, with an updated ‘covid-19 help’ page, giving access to helpful information, such as ‘getting support’.

Their Advice Team are available on- 01923 713632 

  • 8am - 8pm Monday – Friday
  • 10am - 4pm on Saturday and Sunday.



Herts Mind Network – Domestic Abuse Service have support available to those who are experiencing domestic abuse, they are there to speak to confidentially, and can offer advice, information and practical support. They can be contacted via phone 01923 727141 or via email



Herts Sports Partnership is an organisation that encourages people to be more active. They have put together tools and resources on their website to keep people moving during this lockdown period.



Hertfordshire Families First Partnership ‘Families First is the term used in Hertfordshire for services that work together to support families who need extra help. These are also known as early help services.’ The service is available to families with children under the age of 18 or 25 if the child has a learning need or disability.



Families in Focus offer FREE online accredited, evidence based courses to parents across Hertfordshire. Courses are funded by HCC so free for parents living in Hertfordshire. Courses are accredited by CANparent as being evidence based and effective and they have a proven track record of delivering courses that have a positive effect on family life.

Courses include:  


Mental Health Services for Children and Young People

Find information and contact details for mental health services and tools available to young people and children across the district including for organisations such as