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Support for residents during Covid-19


Financial support if you are self-isolating

Apply for a Test and Trace Support Payment (standard scheme and discretionary scheme).

See the Standard Test & Trace Support Payment Policy.

See the Discretionary Test & Trace Support Payment Policy.

If you have any queries in connection regarding your application please contact the Benefits Team on 01923 278501.

Current local Covid stats

Latest local Covid-19 stats.

Foodbanks

Foodbanks give three days of emergency food to local people in crisis. 

Support in your local area 

Herts Help

Herts Help is a free service which can put you in touch with practical help and emotional support in your area. You or your carer may also be eligible for support, discounts or certain benefits which could help with paying bills. Herts Help can also register you for a DEFRA account, this will give you a priority slot with either Tesco or Iceland. You can register on the Herts Help online request form or you can visit www.hertshelp.net, email info@hertshelp.net or call Herts Help on 0300 123 4044. Herts Help has now moved to a seven-day service, 8am to 8pm every day.

Three Rivers District Council

If you need support for food, essential supplies, walking a dog etc.you can register via our request support form or call 01923 776611. All requests received online will be processed by Watford and Three Rivers Trust within 24 hours. 

Watford and Three Rivers Trust (W3RT) Support - The Wellbeing Hub

A wide range of support is provided by W3RT. This includes support for vulnerable and isolated adults through regular wellbeing calls, coordinating personal food shopping, collecting prescriptions and dog walking for people who are shielding or isolating.

The Wellbeing Hub is open Monday to Friday, 9am to 6pm. 

Request support for yourself, a family member or individual by completing an online form, call 01923 216967 or email wellbeing@w3rt.org

Local Covid support groups

There are several Covid-19 support volunteer groups working across the district to help vulnerable residents. Contact details for each group. 

What's on guide 

You can find out what’s going on in your local area here.

Social care

If you encounter issues with your current service you should speak to your care provider first or call Hertfordshire Adult Social Services on 0300 123 4042.

Support with mental health and wellbeing

We have a dedicated page for Mental Health & Wellbeing detailing the services available and where to access support, advice on mental wellbeing and suicide as well as mental health services for children and young people.

Domestic abuse

Our dedicated domestic abuse page provides you with key information on where to get support and how to report abuse, including discreet methods.

Isolated or living alone

Contact details and information for organisations supporting those who might feel lonely, isolated or cut off from society due to coronavirus.