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Shared Services

There are four departments which provide a shared service for Three Rivers and Watford Borough Council.

Finance (Lead Authority - Three Rivers District Council)

The Finance department provides a shared service for Three Rivers and Watford Borough Council.  It is not a front line service but supports those front line services in achieving the Councils aims and objectives. The department has a corporate governance role and gives corporate accountancy advice on legislative changes and the financial implications of proposals. 

It ranges from setting the Council’s budget, budget monitoring, final accounts through to the published financial statements together with advice and support to officers and committees.  For further information, see the Budget Monitoring Reports, External Auditor's Reports and the Statement of Accounts.

Additionally the department is responsible for treasury management (investment and borrowing), insurances, value added tax, income control, banking services, administration and control of creditors and purchase order systems.  The department is also responsible for the prevention, detection and prosecution of fraud.

The department is managed by Martin Henwood, Interim Head of Finance.
Telephone: 01923 776611  E-Mail: martin.henwood@threerivers.gov.uk

Human Resources (Lead Authority - Watford Borough Council)

The Human Resources department provides a shared service for Three Rivers and Watford Borough Council.  The department provides managers and staff advice and support on:

  • Recruitment
  • Employee Relations
  • HR Policies and Procedures
  • Training and Development
  • General HR advice and support

The department is managed by Terry Baldwin, Head of Human Resources.
Telephone: 01923 226400  E-Mail: terry.baldwin@watford.gov.uk

Information and Communications Technology (Lead Authority - Watford Borough Council)

The Information and Communications Technology department provides a shared service for Three Rivers and Watford Borough Council.  It provides support and advice to all departments in the provision and maintenance of ICT systems, solutions and services.  The service is outsourced to Capita Secure Information Solutions.

The ICT Client Manager is Emma Tiernan
Telephone: 01923 226400 
E-Mail: emma.tiernan@watford.gov.uk

Revenues and Benefits (Lead Authority - Three Rivers District Council)

The Revenues and Benefits department provides a shared service for Three Rivers and Watford Borough Council.  It is responsible for the administration of Council Tax Support Scheme and Housing Benefits

The department is responsible for the billing and collection of Council Tax and National Non-Domestic Rates.

The Head of Revenues and Benefits is Jane Walker.
Telephone: 01923 776611  E-Mail: jane.walker@threerivers.gov.uk