Mental Health Services
The following mental health services are available for Adults and Children in Watford and Three Rivers.
SINGLE POINT OF ACCESS
0300 777 0707
This HPFT service provides for routine or urgent referrals by trained staff who provide advice and guidance through a triage process. The service links with other Hertfordshire mental health services including those provided by Hertfordshire County Council, Urgent Care and the Voluntary Sector. Onward signposting to all other services can be provided where no statutory thresholds are met. Further information is available from Herts Help.
Adult Services - Out of Hours Service
Contact GP, emergency services, accident and emergency who can provide access to the Crisis Assessment and Treatment Team.
Call 01438 843322 for the mental health helpline.
5pm – 9am Weekdays and 24hrs weekends and bank holidays.
Hertfordshire Partnership Foundation Trust - Community Mental Health Services
This team covers Watford, Three Rivers and Bushey and is currently based at Rembrandt House. Its services are for those aged 18-65 years.
Access is via a GP or self-referral through the duty system (or via the Single Point of Access).
Services are available Mon-Thursday 9am – 5.15pm, and Friday 9am-4.30pm.
Tel 01923 698000 / 698021
Rembrandt House, Entrance A, Whippendell Road, Watford, WD18 7PG
- The team works together to provide a range of treatment and support based around an individual's needs. This may include providing information on treatments and conditions, access to therapies, one-to-one sessions or support at home. The team also provides Carers' Assessments for people who care for someone with a mental illness.
- The team refer users through to the Assertive Outreach Team and the Community Support Team
Hertfordshire Partnership Foundation Trust – Mental Health Services for Older People
For all referrals for people aged 65 and over.
Community Mental Health Team
Tel: 01923 212054
Prospect House, Peace Drive, Off Cassiobury Drive, Watford WD17 3XE.
Referral via GP or self referral
Tel: 01923 693900
Prospect House, Peace Drive, Off Cassiobury Drive, Watford WD17 3XE.
Referral via GP, or the Specialist Mental Health Team for Older People
Hertfordshire Partnership Foundation Trust – Acute Services
Shrodells Unit, Watford General Hospital, Watford WD18 0HB.
Tel: 01923 217441.
Referrals via GP or self referrals.
- Inpatient care
- Crisis assessment and Treatment Team
- A&E Liaison
- Community in-patient assessment and treatment services
Hertfordshire Partnership Foundation Trust – Enhanced Primary Mental Health Services (IAPT)
Deliver Improved Access to Psychological Therapies (IAPT) across Hertfordshire. These services are for those experiencing a mild to moderate mental problem and are available to all Hertfordshire GP practices.
Patients across the county are able to access psychological therapy, and social care support towards achieving better psychological health and well-being, enabling them to remain in gainful employment and participate in daily living activities.
Offer rapid access, via self referral or GP, to a range of short term interventions. Experienced mental health professionals work in the team and will offer help and advice for those with a mild to moderate mental problem.
The types of help offered are:
- one-to-one individual sessions (approximately 12 sessions)
- psycho-educational group sessions
- Cognitive Behaviour Therapy (CBT)
- Computerized Cognitive Behaviour Therapy (CCBT)
- signposting to community resources
- guided self-help
- books on self-help
- self-help information
Service based at Rembrandt House, Whippendell Road, Watford, Herts WD18 7PG.
Tel: 01923 698 021.
Referrals via GP or self referral.
Community Eating Disorders Services
A service for adults with moderate to severe eating disorders. Referrals via GP
West Hertfordshire Team, Shrodells Unit, Watford General Hospital, Vicarage Road, Watford, WD18 0HB
Tel: 01923 217 789, Fax: 01992 217 931
Preventative Services – no threshold to access services required
Herts Mind Network
Herts Mind Network is a mental health organisation providing a diverse range of recovery orientated services from its 7 Wellbeing Centres and accompanying Outreach Centres located across Hertfordshire.
- Works with Adults aged 18 and over.
- Referrals from other professionals and self referrals.
Step-Up Learning and Well-Being Centre
39 Oxhey Drive
Tel: 08444 77 22 12 (option 7)
Watford Well-Being Centre
501 St Albans Road
Tel: 08444 77 22 12 (option 2)
Maple Cross Club – Counselling Sessions for adults Thursdays 4-6pm
Tel: 0208 428 6725
Watford New Hope Trust
A mental health ‘floating support’ service is available to all who use the Trust’s services. Help and support is given to homeless people with mental health issues (including depression and addiction issues, personality disorders, psychosis and dual diagnosis). This support includes providing key working and signposting service users to professional medical help.
Access is by referral via the Day Centre on 01923 801 382.
The Day Centre offers a listening ear, housing advice, food, clean clothes, washing and laundry facilities.
The Day Centre is at 4 Whippendell Road, Watford, WD18 7LU and is open between 9am and 12.30pm, Monday to Saturday, or call 01923 801382 for more information.
Contact Lorna Cunningham, Manager
Henry Smith House, 3-5 Estcourt Road, Watford, Hertfordshire, WD17 2PT
Phone(s): 01923 223554
Fax: 01923 245288
Web pages: http://www.guideposts.org.uk/
There are outreach groups in:
- Potters Bar
- Borehamwood and Borehamwood Art Group
Activities at Henry Smith House (3-5 Estcourt Road, Watford WD17 2PT) include:
- Art; Current Affairs; Reading & Writing; Relaxation
- Hearing Voices Group (user led) and Happiness Group (user led)
- Pain Support Group; Monthly Carers Support Group; Asian Women's Group (BME service); LGBT Support; Drop ins; Shrodells Support Group
- Book Club; Film Club; Music Appreciation; Art and Pottery; Craft
- Gym sessions; Yoga Techniques; Walking Group
- Under 30s; Over 30s; Men's Group
- Gardening; Allotment Project; Jewellery Making; Film Club; Holidays; Day Trips
Befriending and Volunteering Service
- 1:1 Befriending
- Email Befriending
- Outreach Social Groups (Abbots Langley & South Oxhey and Over 50s in Potters Bar)
1:1 Mental Health Support
- Crisis Support
- Recovery Star
- Moving Forward - Employment Training Project
- Keep Calm & Carry On - Anxiety Management Course
- New Year, New You - Healthy Lifestyles/Nutrition course
Health and Wellbeing Centre
- Leeming Road Project, Borehamwood - In Partnership with Herts Mind Network
- Referrals to services are made via Community Mental Health Teams and require a Personal Budget at present.
Office opening hours:
- Monday 10.00am-3.30pm
- Tuesday 10.00am-3.30pm
- Wednesday 10.00am-6.00pm
- Thursday 10.00am-3.30pm
- Friday 10.00am-4.00pm
- Saturday 10.00am-1.00pm
Turning Point Complex Needs Service
Phone: 01707 891120
Provides outreach support to individuals recovering from mental health difficulties and other associated complex needs including substance misuse and those with a learning disability and their carers and families in Hertfordshire.
Visits people in their own homes or at community locations across the county and working together design support package with goals that evolve with people’s changing needs and wishes. Offers high quality support that helps people take control, improve the quality of their lives and face the future with confidence.
No matter how complex a person s needs, whether they’ve tried support services or not in the past, they can provide person centred support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community and make the most of every new opportunity.
The service is provided in partnership with Herts Mind Network.
Complex Needs Service Referrals
Service is for adults of working age who are identified as having complex needs, their carers and families in Hertfordshire.
The service is open access, so any individual with a learning disability, mental health need or substance misuse problem is welcome to refer themselves, or their family, carers and representatives can do so on their behalf. Referrals can also be made by any agency operating in the area. Carers can also self refer to the service if they would like direct support themselves.
Please contact to find out more about the service and how they can help support people to live active lives as full members of the community and empower people to turn their lives around.
Peartree Lane | Welwyn Garden City | Hertfordshire | AL7 3UL
T/F: 01707 891120
Short Breaks for Carers
Provides short periods of respite to carers of people with mental health difficulties living in West Hertfordshire. Help by spending time with the mental health service user so that the carer can take time out.
The service is designed to complement rather than replace existing respite services. We provide timely, creative and flexible support to enable carers to actively and beneficially participate in the care of people with mental health difficulties and other complex needs.
Who can be referred?
- The service user will be an adult aged 18+ with severe and enduring mental health difficulties
- They will be subject to CPA (Care Programme Approach) and/or Care Management
- This person would be supported by a carer aged 16+ as defined by the Carers and Disabled Children Act 2000
- Carers and service users will live in the Three Rivers, Watford, Dacorum or St Albans areas of Hertfordshire
Referrals can be made via West Hertfordshire community mental health team
Turning Point HCMHS
Office 1, 1 Higgins Walk, Hitchin Rd, Stevenage, Herts SG1 4YP
T/F: 01438 724995
Recovery In-Sight Social Enterprise
- In-Sight training taster days, full course and individual modules
- Two bipolar self-help support groups and peer mentoring in a training and office environment
- Research from a user-perspective
- Advice on mental health and service development in the health and business sectors
- Job skills training and voluntary work placements for people wanting to return to work.
- Individuals affected by mental health difficulties, to enable their recovery or to return to work
- Carers to support their own wellbeing and that of the service-user
- Mental health teams in voluntary or statutory sectors, wishing to improve services to clients
- Companies wishing to improve staff wellbeing, whilst saving money on mental health related expenditure.
Contact Dr Straughan Tel: 01923-239489
The Recovery In-Sight Centre, Old Free School, George Street, Watford, Hertfordshire, WD18 0BX.
Watford Football Club
Watford Football Club's Community Sports and Education Trust is working in partnership with the Hertfordshire Partnership NHS Foundation Trust and Herts Mind Network to deliver a sports health project in the Watford area.
The project has been working with people who use community mental health services in various areas. The aims of the project are to improve the participants physical and mental well-being. The participants will also take part in a number of sporting activities as well as looking at healthy living and practical life-style tips..
For more information contact Gareth Jones 01923 496356
Nine Lives Furniture Recycling
Provides volunteering opportunities to those that have been out of work and are recovering from illness.
9 Lives Furniture
25 Wharf Lane
Telephone: 01923 718 666
Tuesday 9am to 4pm,
Wednesday 9am to 7pm,
Thursday and Friday 9am to 4pm
Saturday morning 9am to noon.
Viewpoint is a service user involvement charity which supports people to be involved in developing and improving mental health and drug and alcohol services.
Offer training to organisations on mental health and run a variety of courses for service users when funding permits. Run regular forums and workshops to hear the views and expertise of service users. Do not provide therapeutic services, crisis support or personal advocacy.
Service user groups worked with:
- People with mental health problems
- People with drug and alcohol problems
- Military Veterans
- Self referral
- Referral via other organisations welcome however we like to speak to people first to ensure they understand what we do
Watford and Three Rivers Trust
Health and Wellbeing Service
Offers information and services to help people stay healthy, independent and active in the community. These services are usually free.
Outreach workers carry out home visits to assess need and will advise on services and options. They offer help with:
- Support for people with mental health conditions
- Advice on how to stay safe and warm
- Information on health and well-being
- Access to support and advice on benefits and legal issues
- Access to translation services
- Help with transport
- Support for carers
Luncheon Clubs for the South Asian community at 4 venues:
Tuesdays Multi Cultural CC, Durban Road, Watford. WD 18 7DS
Wednesdays Aberford Park CC, Aberford Road, Borehamwood. WD6 5HQ
Thursdays St Martin’s Church, Muirfield Road, South Oxhey. WD19 6JD
Fridays Holywell Community Centre, Tolpits Lane, Watford. WD18 9QD.
Lunch clubs provide:
- Recreational activities and delicious meals
- Light exercise / yoga
- Informative workshops and sessions
- Occasional day trips
- Support for celebrating cultural festivals and events
There is a charge for the lunch clubs.
Free services for those caring for a relative or friend who: has a physical or learning disability, dementia, mental health problems, misuses drug or alcohol, is ill or frail. It doesn't matter if that person lives with carer or elsewhere, is an adult or a child, or what age they are.
Provide the information needed to make choices about life and caring role and the opportunity to have voice heard by the people who plan services that affect carers.
Carer planning service can talk 1-1 about:
- Carers assessment - what it is and how to get one
- Benefits for carers - and access to specialist advice for more complex problems
- Time off - it's importance, how to arrange it and, in some instances, money to help make that possible
- Community care and health services - what is available and help to access them
- Access to advice on legal issues relating to caring like residential care, wills and trusts
- Sources of emotional support and space to talk about what you need to support YOU
- Emergency back up - what would happen if you were not there, and making a contingency plan
- Having a life outside caring, whether in employment, through leisure activities or continued learning
- Offer a range of free workshops and training related to caring, but also courses and learning events to help with life outside caring through Carers and Learning project. Help in getting to venues and support with funding alternative care for the person cared for can be available if required.
Have specialist involvement workers and projects for mental health, learning disability, parent carers and family carers of someone who misuses drugs or alcohol. See our website for latest news and events www.carersinherts.org.uk
For young carers aged 9 - 18
Carers in Hertfordshire's Young Carers Project can offer:
- Free breaks and activities
- A voice on young carers' issues
- Support groups
- Information and support within schools
Children & Young People
Hertfordshire Partnership Foundation Trust – Child and Adolescent Mental Health Services (CAMHS)
Specialist Child & Adolescent Mental Health Services treating emotional and behavioural problems in children and adolescents. Problems include depression, anxiety and phobias. Behavioural problems include extreme aggression at home and school, delinquency and attention deficit hyperactive disorder. Other serious issues can be anorexia, schizophrenia, obsessive compulsive disorder. Presenting problems can be self-harm or taking overdoses, non-school attendance, school exclusion, or police involvement.
Services offered via the Child and Family Clinics throughout the county and through the community based Adolescent Outreach Service and the Primary Care Liaison Service.
Child and Family Clinics
Referrals via GP, health visitor, school team or social worker.
Service operates 9am – to 5pm Mon-Thurs and 9am-4.30pm Fridays.
Peace Children’s Centre, Peace Prospect, Watford WD17 3EW
Tel: 01923 470610
Adolescent Outreach Team
Referrals via GP.
Kingsly Green, Radlett
Tel: 01923 427246
Provision for young people aged 13-16. Accommodates up to 16 young people at one time. Referrals via the Adolescent Outreach Team.
Forest House, Kingsly Green, Harper Lane, Radlett, WD7 9HQ
Tel: 01923 289940
Adolescent Drug & Alcohol Services for Hertfordshire (A-DASH)
Self-referrals or via one stop shop, GP, Connexions, CAMHS or YOT.
Confidential advice, support, assessment and treatment of young people under 18 with drug and alcohol problems.
Tel; 01923 427288
Text: 07770 537727
Early Intervention In Psychosis Team
Provides services to young people 14-35 years who are experiencing :
- worrying feelings
- problems in sleeping, concentrating or relating to other people
- disjointed, unrealistic or racing thoughts
- sudden mood swings - possibly from depression to elation
- hearing unexpected voices
Referrals can be direct, via GP , parents, partners, carers.
West team: The Orchards, Ashley Close, Hemel Hempstead, Herts, HP3 8EH.
Confidential emails to: firstname.lastname@example.org
Tel: 01442 275460 Fax: 01442 275496
Text 07500 608 400
Hertfordshire Community NHS Trust – Challenging Behaviour Psychology Service
Service for children and young people who have a global learning disability and/or autistic spectrum disorder who present with significant challenging behaviour. Works with young people up to the age of 19.
Open Mon-Fri 9am-5pm
Peace Children’s Centre , Peace Prospect, Watford, Hertfordshire
Tel: 01727 891100.
Children & Young People’s Preventative Services
Counselling in Schools
Works with children aged 5-19 years attending schools in Hertfordshire. Therapies include Counselling, art therapy, drama therapy and group work.
For charges and further information:
Assistant Manager: 07785 977302
Administrator: 01992 588796
Counselling In Schools Service, Room 152a, County Hall, Hertford, SG13 8DF
Counselling sessions, group work and telephone support for young people 11-25 years. Sessions delivered in Watford, Maple Cross and South Oxhey. Self-referral.
Tel: 01923 239495.
Offices: Watford Advice Centre, St Mary’s Churchyard, High Street, Watford WD17 2BE.
Herts MIND Network
Young Peoples’ Services for those aged 18-30 feeling isolated and experiencing distress.
Tel: 08444 772212
Specialist Support Services
ADHD / ASD / Aspergers support and helpline for parents of children aged 6-14 years. Also provides support to professionals. Self referrals
One Herts One Family
Works with children, parents and families with variety of issues causing problems for the children. Services offered from Watford location.
Counselling, sex therapy, relationship educational and training for couples and families.
Watford Women’s Centre
Counselling and group courses for women aged 16 and over.