Housing support for Adults
On this page you will find contact details of support and options in relation to housing needs across Three Rivers. Use the links below to jump to a particular service
- TRDC Housing Advice
- Housing Associations
- Shelter
- Citizens Advice Service
- New Hope Trust
- Herts Young Homeless
Three Rivers Housing Team can offer you advice on a number of areas in an attempt to assist you to resolve your own housing need. Please see our pages on Private Housing and Housing Allocations for more details. Under the Homelessness Reduction Act we have a duty to provide free advice and assistance to anyone who is eligible. For more details see our page on Homelessness. For more information and support they can be contacted on the following:
- 01923 776611
- Enquiries@threerivers.gov.uk
- threerivers.gov.uk
***Covid-19 Update***
The service is focusing on priority services which is homelessness and temporary accommodation. Allocations are still being done through the Housing Register, however, some Housing Associations have stopped letting properties during this time. Therefore, there are likely to be fewer properties advertised each week.
Housing Associations are private, non-profit making organisations that provide low-cost social housing for people in need of a home. For more information and support they can be contacted on the following:
- gov.uk/housing-association-homes
Shelters website offers more information on how to get a housing association home. For more information and support they can be contacted on the following:
- 0808 800 4444
- Online Chat
- england.shelter.org.uk
***Covid-19 Update***
Shelters helpline still continues to operate, for those who are looking for help or advice you can contact them on 0808 800 4444. Their website offers frequently updated housing advice relating the corona virus pandemic.
The Citizens Advice Service is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice. Their website supplies a huge amount of information and support on housing. For more information and support they can be contacted on the following:
- 03444 111 444 (Hertfordshire)
- Email contact form
- Webchat
- threeriverscab.org.uk
***Covid-19 Update***
A limited face to face service is available at all offices by appointment. Paperwork can be left and collected and we are still offering full advice and specialist casework services as usual.
South Oxhey: The office is open 10-4 Monday, Tuesday, Thursday and Friday. You can telephone us for advice Monday to Friday 10.00 - 4.00 on our local advice number 0208 515 8321, if no answer please leave a message and we will call you back within 3 working days.
Abbots Langley: The office is open Monday 10-4, Tuesday 10-3, Thursday 10-3 and Friday 10-1. You can telephone us for advice Monday to Friday, 10.00 - 4.00 on our local advice number 01923 271 707, if no answer please leave a message and we will call you back within 3 working days.
Rickmansworth: The office is open Monday and Tuesday, 10.00 - 4.00, Thursday 10-4 and Friday 10-3. You can telephone us for advice Monday to Friday 10-4 on our local advice number 01923 293 136, if no answer please leave a message and we will call you back within 3 working days.
For our local advice numbers please do indicate if the matter is urgent.
Hertfordshire (county wide) Adviceline: Monday - Friday 10.00am - 4.00pm 0800 144 8848
You can contact us directly by email through our website threeriverscab.org.uk
You can also contact our by email or webchat via our national website citizensadvice.org.uk
New Hope Trust is a Watford charity that looks to find accommodation and opportunities, changing lives for those who are homeless or vulnerably housed. They offer a rough sleeping prevention service to support those who are currently, or in immediate risk of rough sleeping, as well as access to emergency short term accommodation. For more information and support if you are currently homeless they can be contacted on the following:
- 0300 012 0168
- newhope.org.uk
***Covid-19 Update***
The Watford Winter Shelter has been closed to reduce the risk of Corona virus infection, but New Hope are continuing to offer comprehensive support to people who are currently rough sleeping in Watford through both the Street Outreach Service and the Rough Sleeping Prevention Service. Those in need can still contact New Hope Trusts emergency helpline 0300 012 0168.
Herts Young Homeless is a charity based in Hertfordshire, providing services to support vulnerable young people, focusing on preventing homelessness. Help is available for young people who are at risk of becoming or are already homeless. For more information and support they can be contacted on the following:
- 03003 230130for 16 - 17 years old (Opening hours are 9am to 5.30pm Monday to Thursday and 9am to 5pm Friday)
- 08000 355 775 for 18 - 24 years old (Opening hours are 9am to 5.30pm Monday to Thursday and 9am to 5pm Friday)
- hyh.org.uk
***Covid-19 Update***
We have closed our office at Gracemead House in Hatfield for the time being. We continue to run all of our services supporting vulnerable people across the county. Providing advice to those facing housing issues and preventing homelessness remains our priority. https://www.hyh.org.uk/coronavirus