Herts Warmer Homes

In the cold winter months it’s good to know that for those needing extra help to stay warm there is help available.

The ice, snow and frost in winter bring lots of challenges, but for some there are very real concerns about the costs of heating our homes.

The World Health Organisation recommends that safe indoor temperatures for older people, young children and those with a long-term health condition is 21°C (70°F) during the day and 18°C (64°F) at night.

The Hertfordshire Warmer Homes scheme is here to help.  Run in partnership by the District and Borough councils and Hertfordshire County Council, the scheme can provide free or discounted household improvements such as insulation that will make homes easier and cheaper to heat.

Herts-warmer-homes (PDF)

For more information about the scheme and other support staying warm contact HertsHelp on 0300 123 4044 (local rate) or 


Three Rivers District Council is aware that from time to time external sources with no association or affiliation to the Council will send out letters, faxes and emails targeting residents.

It has been brought to our attention that some residents are currently receiving letters from a body called Energy Saving Grants proposing to offer Free Eco funding to help improve the energy efficiency of your home. The company is using Three Rivers name in heading which may suggest that it is some way endorsed by us.

We can confirm that Three Rivers District Council is not involved in this promotion nor do we endorse it. If you receive unexpected or unsolicited communication of this sort, please treat it with caution.

Three Rivers District Council is promoting support for energy efficiency through the Hertfordshire Warmer Homes partnership. 

To find out if you are entitled to free or discounted energy improvements please call Herts Help on 0300 123 4044.

If you receive suspicious communications: 

  • Do not respond to any of the email addresses, telephone or fax numbers enclosed in the communications:
  • Residents who are concerned that they might have been a victim of fraud can report the matter and seek further advice from Action Fraud, a service run by the UK Government's National Fraud Authority. Action Fraud can be contacted by telephone on 0300 123 2040, or by visiting their website
  • In the event you have a particular concern about receiving a letter or email that uses the name of Three Rivers District Council, please send the details to us via email:

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