Energy Rebate Scheme 2022

10th May 2022

Direct debit payments are now being processed. For some customers additional checks are required and will be completed as soon as possible. For those who do not pay by direct debit, the council's website will soon be updated with an application form.

Keep your details safe: the council will not phone or email you to ask for your bank details to pay the £150 Council Tax energy rebate grant. Please watch out for scammers and protect your bank details.

The government has recently announced the Council tax rebate scheme to help households with rising energy bills.

If you are in Council Tax bands A to D, we will pay you a £150 rebate to help with your energy bills. 

Check your Council Tax band

To qualify for the rebate the property must be:

  • In Council Tax band A to D on 1 April 2022
  • Your sole or main residence where you are liable for the Council Tax bill

Only one payment is available for each Council Tax property.

The £150 payment will not need to be repaid and won’t affect Council Tax Support entitlement or other income related benefits.

You can't apply if your property is:

  • a second home
  • empty
  • liable for business rates (NNDR)

How to get the rebate

If you pay your Council Tax by direct debit and had this in place before the 27 April 2022 -  you don’t need to apply, you’ll automatically receive your £150 Council rebate paid into your bank account.

If you don’t pay your Council Tax by direct debit - we are currently working on an application process.

Direct debit payments are now being processed. For some customers additional checks are required and will be completed as soon as possible. For those who do not pay by direct debit, the council's website will be updated soon with an application form.

Discretionary Council Tax Rebate Scheme

There will be some further funding available to help households who do not qualify under the main scheme.

We will be implementing a discretionary scheme as soon as possible, once we have more information about this, we will publish details here.

Notice from the Valuation Office Agency (VOA)

Following the Chancellor’s announcement on 3 February 2022 regarding support for energy bills, the VOA have received an increased number of requests on how to check and review a dwelling’s banding.

If any resident wants to request a review of their council tax band, they will need to explain why they believe their band is incorrect and provide supporting evidence. The VOA has issued guidance for further information.

Additional support with energy bills

Further support will be available to help with household energy bills directly from energy companies.

The energy bills rebate will provide households with an upfront discount on their bills worth £200.

Energy suppliers will apply the discount to domestic electricity customers from October, with the Government meeting the costs.

The discount will then be automatically recovered from people’s bills in equal £40 instalments over the next five years. This will begin from 2023, when global wholesale gas prices are expected to come down.

For advice if you are struggling to pay other bills please visit Citizens Advice website.


Frequently Asked Questions

What is the Council Tax Energy Rebate payment?

The government has announced a package of support to help households with rising energy bills. A non-repayable rebate of £150 will be paid to households liable for council tax in bands A to D.

Local Authorities have also received funding for a Local Discretionary Fund to support households who are in need but are not eligible for the Council Tax rebate.

When will I receive the £150 one off Energy Support Rebate payment?

For those customers with properties in band A-D who have a diet debit set up before the 27 April 2022 to pay their council tax, we started making automatic payments in the first week in May 2022, we will make payments into the same account that your direct debit is taken from. This is because as part of the necessary security checks we are required to ensure that your April Council tax instalment has been successfully collected from your account before we can make any automatic payments.

If you do not pay by direct debit, further details about how you will receive the payment will be released shortly.

What happens if my council tax is paid from a third-party bank account? (a third-party account is a bank account which is not in your name).

If the name on the direct debit account does not match a liable person, an automatic payment will not be made.  You would need to follow the same process as those customer not receiving an automated payment

Will the £150 payment affect my entitlement to Housing Benefit/Council Tax Support/Universal Credit?

No. For Benefit purposes the payment is being made as a Welfare Support Payment and will not affect your benefit entitlement.

What happens if my council tax charge is nil because I received local council tax support?

A property that meets all the criteria but has a nil council tax liability as a result of local council tax support, will still be eligible.

What happens if I have just moved in/out of my council tax band A-D property?

If you are liable for council tax and the property meets all the criteria on 1st April 2022, you should be eligible to receive the payment.

What happens if I do not receive my payment?

If you do not receive an automatic payment into your account this means you will need to follow our process for non-automated payments.  Nearer the time we will provide more specific dates of exactly when payments have been made so you will know.

What if I am not the person liable for council tax payments?

If you are not the liable person for council tax then you will not be eligible for a payment, only people named as liable on the Council  Tax  account are able to make a claim.

I pay council tax by direct debit, but my bank account is overdrawn, how do I make sure my bank apportion this payment?

Eligible households who are overdrawn can request their first right of appropriation to stop their bank using the £150 to pay off any overdraft. A sample letter that households can use to exercise their right is available.

How do I find out what council tax band my property is in?

This information will be available on your latest council tax bill or you can find it by visiting  the Government website to check your council tax band online.

What if my household isn’t eligible?

Councils will receive an extra £144 million to provide support to vulnerable households who may not qualify for the £150 council tax rebate. This includes people on low incomes in council tax bands E-H. The council will provide more detail on how this will operate in your area as soon as we have the details.

How will my household get its £150?

The council will confirm how the rebate will be paid in your area as soon as details are confirmed. For people who pay council tax by direct debit, in most cases, the rebate will go directly into bank accounts. If you don’t already pay by direct debit, you might want to sign up. This will make sure the rebate is paid to you quickly. The council aims to start making payments from May 2022.

To sign up to pay your council tax via Direct Debit, complete the online form at      

What else is on offer to support households with their energy bills?

The Government are helping to spread the cost of the recent jump in energy prices over several years. £200 of this year’s energy bill will be taken off from October and spread equally over the next 5 years instead. This is not a debt, no interest is charged and no credit ratings are affected.

Warm Home Discount Scheme

The Warm Home Discount will be expanded, so nearly 3 million low-income households will benefit from a £150 discount. 

Find out more on the Government website.