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Document Processing & Support Officer

Document Processing & Support Officer

Details: Full time, permanent

Salary: £23,978 - £25,880

Closing Date: 19th January 2021 09:00am

Interview Date: 22nd January 2021

Location :- Revenues and Benefits are a Shared Services department – staff can work from both Three Rivers House in Rickmansworth and the Town Hall at Watford with most hours at the moment being worked from home.

What we are looking for:-

We are looking for an enthusiastic Document Processing Officer to join our committed and fast moving Revenues/Benefits Team.

You will deal with all aspects of Document Processing within a small team that covers work for the Revenues and Benefits department. You will process new direct debits, amendments and deal with direct debit queries. Open and scan incoming post, index documents into a document processing system and distribute emails to the relevant teams. You will deal with self service queries, transmit BACS files and run various reports for the department.

About Three Rivers District Council
Three Rivers District in South West Hertfordshire straddles the North West corner of the M25 on the edge of Greater London. The district is a mixture of beautiful countryside, villages and small towns. The area has a diverse range of sectors and businesses and is a centre for the film industry with Warner Brothers at Leavesden forming part of a studio cluster along with Elstree and Pinewood is a short drive away.

At a glance
• 700 historic assets and 22 conservation areas, 77% of the district is in the Green Belt.
• 1,914 NNDR registered businesses with the economy providing 39,000 jobs
• Very low crime rate
• The district ranks highly for business registrations and start ups with a highly skilled and trained workforce, high employment levels with GVA and weekly earnings above average.

What we offer:-
We offer an excellent benefits package, including competitive salary, 28 days holiday - rising to 30 days, a generous employer contribution pension scheme, life assurance, flexible working, career development, free on-site parking, cycle-to-work scheme, discounted leisure centre membership, employee volunteering schemes and access to discounted activities and days out.

For an informal discussion about the post, please contact Lauren Bosley 01923 278334.

A basic DBS check will be carried out for this post.

To apply, please visit our jobs portal here.