Development Management Customer Service Charters and Performance

Customer Service Charter:

Customer Service Charter (February 2022) (pdf)

Development Management Performance:

The Department for Levelling-Up, Housing and Communities sets targets for local authorities to determine planning applications. These targets are published at The document at the link below reviews the Development Management section’s performance against these targets during 2021/22.

Development Management Performance (July 2022) (pdf)

You can review the performance of each planning department in the country via, with data available to download in spreadsheets or you can click on the link within that page to ‘Use our interactive dashboard to explore the data’ to interrogate further.