Development Management Customer Service Charters and Performance

Customer Service Charter:

Customer Service Charter (February 2022) (pdf)

Development Management Performance:

The Department for Levelling-Up, Housing and Communities sets targets for local authorities to determine planning applications. These targets are published at https://www.gov.uk/government/publications/improving-planning-performance-criteria-for-designation. The document at the link below reviews the Development Management section’s performance against these targets during 2021/22.

Development Management Performance (July 2022) (pdf)

You can review the performance of each planning department in the country via https://www.gov.uk/government/statistical-data-sets/live-tables-on-planning-application-statistics, with data available to download in spreadsheets or you can click on the link within that page to ‘Use our interactive dashboard to explore the data’ to interrogate further.