Customer Service Charters and Performance
Customer Service Charter:
Customer Service Charter (September 2020) (pdf)
Development Management Performance:
The Department for Communities and Local Government sets targets for local authorities to determine planning applications. These are set as a % of applications received by category to be determined within a set period of time. The document below sets out how we have performed against these targets.
Development Management Performance (June 2017) (pdf)
Also see planning statistics at Communities and Local Government website.
General Council Information:
Information on Three Rivers District Council, can be found in the Your Council section. As well as containing general information such as how to contact us and how to pay for council services, it also explains local democracy and representation by describing the structure and procedures of the council. The Council Constitution can be found in this section.