Citizens Advice Service


All our offices are now open for limited face to face advice by appointment. 

Our drop in service is still suspended apart from our Outreaches at: 

  • Rickmansworth Foodbank, Methodist Church, Berry Lane, Rickmansworth WD3 7HJ, every Tuesday from 1.30 pm – 4pm
  • Oxhey Foodbank, South Oxhey Baptist Church, 140 Gosforth Lane, South Oxhey, WD19 7BX, every second Tuesday 11am – 1pm from the 29th June 2021.

For telephone advice direct to our offices please call the numbers below. You may be asked to leave a message and if so we will call you back within 3 working days. 

South Oxhey     – Monday to Friday 10.00 – 4pm 0208 515 8321
Rickmansworth – Monday to Friday 10.00 – 4pm 01923 293 136
Abbots Langley – Monday to Friday 10.00 – 4pm 01923 271 707

For our local advice numbers please do indicate if the matter is urgent.

Hertfordshire (county wide) Adviceline: Monday to  Friday 10am – 4pm please phone: 0800 144 8848 (for people who live anywhere in Hertfordshire)

You can contact us directly by email through our website

You can also contact our by email or webchat via our national website

Citizens Advice Bureaux give free, independent, impartial and confidential advice and information on a range of subjects including:

Benefits - entitlement to benefits, helping with claims and appeals, housing and council tax benefits.

Consumer Rights and issues - negotiating with shops and businesses, compensation and refunds.

Debt and money advice - dealing with debts and creditors, budgeting, calculating affordable payments.

Family and relationships - separation, divorce, violent relationships, maternity rights, education, health and disability rights.

Housing - landlord and tenant problems, moving house, neighbour disputes, rent and mortgage arrears, evictions and repossessions.

Legal issues - help with magistrates' and county court summons, claiming through the courts, immigration and nationality issues.

Employment - problems at work, redundancy and dismissal.

Some Bureaux have specialist units and can offer additional help such as representation at Social Services Appeals and Tribunals. Check with individual Bureaux for details.

All interviews are conducted in private and with complete confidentiality. The service is impartial, open to everybody regardless of race, religion or sexual orientation.

There are three Citizen Advice Bureaux in the district.

Abbots Langley:
The Old Stables, St Lawrence's Vicarage, High Street, Abbots Langely Herts WD5 0AS

Oxhey and District:Oxhey Drive

(The old police station), South Oxhey, Herts WD19 7SD

Northway House, High Street, Rickmansworth, Herts WD3 1RL

For more information, visit the Citizen Advice Bureau website