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Billing Officer

Job Title:              Billings Officer (X2)
Salary:                  £28,215- £31,613 (inc of Local Weighting) will be
                              pro-rata for part-time role
Contract:              6 month Fixed Term or Secondment
Hours:                  1 full-time post (37 hours per week) and 1 part-time
                              (25 hours per week)
Location:              Watford Borough Council, Town Hall Watford, with some
                             travel to Three Rivers District Council.

Close Date:          18 October 2018

The Department:- Revenues and Benefits Shared Services – to be based at Watford Borough Council, Town Hall Watford

What we are looking for:-

We are looking for an experienced Billing Officer to join our committed and fast moving Revenues team.

You will deal with all aspects of the billing and collection of Council Tax including dealing and responding to enquires received by the section in person, by telephone, through email or correspondence and update accounts where appropriate quickly and accurately, whilst maintaining a high level of customer service, balancing this with a need to maximise collection.

You will determine claims for discounts, disregards and exemptions, process refunds and issue required notices.

About Three Rivers District Council

Three Rivers District in South West Hertfordshire straddles the north west corner of the M25 on the edge of Greater London. The district is a mixture of beautiful countryside, villages and small towns. The area has a diverse range of sectors and businesses and is a centre for the film industry with Warner Brothers at Leavesden forming part of a studio cluster along with Elstree and Pinewood is a short drive away.

At a glance

  • 700 historic assets and 22 conservation areas, 77% of the district is in the Green Belt.
  • 1,914 NNDR registered businesses with the economy providing 39,000 jobs
  • Very low crime rate
  • The district ranks highly for business registrations and start ups with a highly skilled and trained workforce, high employment levels with GVA and weekly earnings above average.

What we offer:-

We offer an excellent benefits package, including competitive salary, 28 days holiday - rising to 30 days, a generous employer contribution pension scheme, life assurance, flexible working, career development, free on-site parking, cycle-to-work scheme, discounted leisure centre membership, employee volunteering schemes and access to discounted activities and days out.

How to apply:-

An application pack for this position can be downloaded from the panel to the right of this advert.

Completed applications should be emailed to the Shared HR Service for Watford Borough and Three Rivers District Council jobs@watford.gov.uk or returned to Human Resources at Watford Town Hall.

Please click here to complete the Equal Opportunities Monitoring Form

Strongly committed to equality of opportunity in employment and in service. We encourage applications from all sectors of the community. 

For an informal discussion about the post, please contact Lauren Bosley 01923 278334.

A Disclosure Scotland check/ DBS enhanced check will be carried out for this post

Please note, due to the volume of applications we receive, we are unable to inform all applicants as to whether or not they have been shortlisted. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume your application has been unsuccessful.