New victim support provided by Hertfordshire Beacon

12th May 2015

The Hertfordshire Victim Care Centre, called Beacon, went live on 1st April and will provide an innovative new arrangement with Victim Support working directly alongside the Constabulary’s Victim Service Team.

Operating out of a single hub, the new service will provide provision for victims of crime, with vulnerable or repeat victims being identified early on for an enhanced care package. The new ‘one-stop-shop’ offers a range of services under one roof, from simple practical help through to information about their crime investigation or emotional support.

Importantly, this service will be available free to all victims of crime, including those who have decided not to report the matter to police, or who have changed their mind about needing support and choose to make contact in the weeks or months after the incident.

Visit the Beacon website at or call the hotline 0300 011 55 55 which will be open daily from 7am to 10pm for victims to contact the centre direct. Victims who report crimes committed against them to the police are automatically contacted by the centre. Victims of fraud in the county should continue to report their crime to Action Fraud at or on 0300 123 2040 however they too can access support services by contacting Beacon direct.