Three Rivers District Council's Christmas opening times and service information

NewsUpdated: 8 December 2023Council services

Three Rivers District Council's phone lines and the visitor centre at Three Rivers House in Rickmansworth will have altered operating hours over the Christmas and New Year period.

The council’s online services will be available 24 hours a day, seven days a week as usual.

Find out the council's updated opening times along with information on the waste collection arrangements below:

DateVisitor Centre opening hoursPhone line opening hours
Friday 22 December
(normal opening hours)
9am - 4pm8:30am - 5pm
Saturday 23 December
Sunday 24 December
(Christmas Eve)
Monday 25 December
(Christmas Day)
Tuesday 26 December
(Boxing Day)
Wednesday 27 December
Closed08:45am - 12:30pm
Thursday 28 December
Closed08:45am - 12:30pm
Friday 29 December
Closed08:45am - 12:30pm
Saturday 30 December
Sunday 31 December
(New Year's Eve)
Monday 1 January
(New Year's Day)
Tuesday 2 January
(normal opening hours)
9am - 4pm08:30am - 5:30pm

Christmas waste collection arrangements

No collections will take place on Monday 25 and Tuesday 26 December but x2 extra bags of refuse will be collected on Tuesday 2 and Wednesday 3 January.

Collections on Wednesday 27, Thursday 28 & Friday 29 December will take place on the normal collection day and no excess will be taken on these dates.

Collections due on 1, 2, 3, 4, 5 January 2024 will take place one day later

No brown bins will be collected between 18 December 2023 and 6 January 2024.

Why not subscribe to our bin reminder service and stay up to date with latest collection information.

Garden waste collections

No garden waste (brown bins) will be collected between 18 December and 6 January. Garden waste collections will start again week commencing 8 January 2024.

Real Christmas trees can be left out and will be taken on a WEEK B (all decorations must be removed).

Clinical collections

There will be no domestic sharps collections the week of 27-29 December.

Trade clinical collections & domestic orange sack collections due to be made one day later than usual e.g. Tuesday’s collection will be made on Wednesday 27, Wednesday’s on Thursday 28 and Thursday’s on Friday 29. Customers will either receive an email or flyer.

Trade waste / recycling

We will endeavour to collect between Christmas and New Year. Food premises are being prioritised. Any premises not collected will have excess waste taken on their next scheduled collection.

Bulky waste (Special) collections

There will be no collections from week commencing 18 December up to 29 December. Collections will resume week commencing 1st January.


Extra recycling can be left out in carrier bags over the Christmas / New Year Period.

Paper based wrapping paper (do the scrunch test – see link) is accepted in the recycling bin as are plain greetings cards:

Check out the A-Z of which bin to use online:

Find out more about recycling and reducing waste over Christmas:

From Monday 8 January, collections will return to normal collection days. Please check the calendar online for further bank holiday and holiday period changes for 2024.