Law Society award for Council Legal Team

The legal practice department at Three Rivers District Council has been awarded the Law Society's prestigious Lexcel Award. The award recognises excellent client care and management standards.

Council Leader Ann Shaw said:

"Giving good service is at the heart of what we do. This award recognises that we are offering consistently a high level of customer care and management standards. Congratulations to all the team for all their hard work."

Solicitor to the Council, Anne Morgan, added:

"We pride ourselves on providing a first rate legal service for the Council and it is very pleasing to receive external recognition of our high client care standards."

The legal team was first awarded Lexcel accreditation in 2001 and was the first District Council in Hertfordshire to achieve the award.

Among the areas assessed by the Law Society are case management, service provision, management structure and office administration. All of these areas were found to be 'areas of good practice' by the assessors.