Council Funding enables CAS in Three Rivers to raise £1.5M

Updated: 2 August 2018

Three Rivers District Council provides the Citizens Advice Service (CAS) in Three Rivers with over £250,000 in funding each year.

Three Rivers District Council provides the Citizens Advice Service (CAS) in Three Rivers with over £250,000 in funding each year. This along with 81 local volunteers enables CAS to offer a variety of services to the residents of the District from their offices in Rickmansworth, South Oxhey and Abbots Langley.  Last year CAS helped 7,685 local residents to resolve over 18,000 issues.

They offer drop-in advice each day of the week at their three sites. This includes providing advice that is free, independent, confidential and impartial on a wide range of issues including: debt, employment issues, divorce and separation, state benefits, consumer queries and housing problems. They also employ specialists who provide full debt advice and court representation at possession hearings and benefit tribunals.

CAS raised £1.5 million in additional income for residents of Three Rivers in 2017/18.  This is largely made up from enabling people to access benefits they are entitled to.  CAS advisors meet with clients, work through their finances with them and fight their case to get what they are entitled to. This money raised goes towards paying rent, utility costs as well as for food.

Councillor Chris Lloyd said: “The work that CAB do within Three Rivers is amazing: they make a real difference in people’s lives. The volume of work they do increases year on year.”

How to get support from the CAS in Three Rivers:

Drop In - The Three Rivers district has three Citizens Advice offices:  Abbots Langley, Rickmansworth , and   South Oxhey  . You can drop in during opening hours and you don’t need an appointment.

Telephone Advice - You can call the Hertfordshire Advice line service on 03444 111 444 at any time Monday to Friday between 10am and 4pm. It offers an advice service over the telephone to those who prefer contact in this way or those unable to make it into face-to-face drop-in services. Most callers receive the information they require over the telephone from highly trained volunteer advisers. If you are a resident of the Three Rivers district, you can ‘phone 0344 245 1296 for telephone advice.

Email Enquiry - Please use the  contact form  to get in touch.  It asks you for your contact details and you will receive a phone call or email.

Web Chat - This is a new service, you can access it  via this link  available from Mon-Fri, 10am-4pm.