Victim Support

This section includes:

Victim Support Charity

Victim Support is the national charity which helps people affected by crime. They provide free and confidential support to help you deal with your experience, whether or not you report the crime.  For more information, visit the Victim Support website.

Hertfordshire Beacon

The Hertfordshire Victim Care Centre, called Beacon, provides an innovative new arrangement with Victim Support working directly alongside the Constabulary’s Victim Service Team.

beacon Hertfordshire victim care centre 

Operating out of a single hub, the new service will provide provision for victims of crime, with vulnerable or repeat victims being identified early on for an enhanced care package. The new ‘one-stop-shop’ offers a range of services under one roof, from simple practical help through to information about their crime investigation or emotional support.

Importantly, this service will be available free to all victims of crime, including those who have decided not to report the matter to police, or who have changed their mind about needing support and choose to make contact in the weeks or months after the incident.

Visit the Beacon website at or call the hotline 0300 011 55 55 which will be open daily from 7am to 10pm for victims to contact the centre direct. Victims who report crimes committed against them to the police are automatically contacted by the centre. Victims of fraud in the county should continue to report their crime to Action Fraud at or on 0300 123 2040 however they too can access support services by contacting Beacon direct.

Domestic Abuse - Alternative support organisations

For more information on Domestic Abuse, please visit

There are also a number of websites and helplines available:

Hate Crime support

For more information on Hate Crime, please visit our Hate Crime page.  

  • Support is available for the LGBT*Q community An additional support group for the Transgender community is the Beaumont Society, accessible through
  • Tell MAMA is a national project that monitors anti Muslim attacks and can provide support to victims of Islamophobia hate crime.
  • Community Security Trust (CST) is a charity that aims to protect British Jews from anti-Semitic threats. They have a team that provide support specifically for hate crime.
  • A monthly drop in one-stop shop takes place at Holyrood Catholic Church for the Polish Community. Part of the service offered is support for victims of Hate Crime.  
  • Disability Watford is a Watford and Three Rivers based information and support group for people with disability. This can be accessed via