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The Community Trigger for Anti-Social Behaviour

Community Trigger is a way that members of the public can ask partner agencies to collectively review their responses to complaints of Anti Social Behaviour.

The Community Trigger has been designed to make sure agencies such as the police, local councils and housing providers work together to try to resolve complaints of anti-social behaviour. This means that they will not be working in isolation but will be working together to consider more creative solutions to tackle problems.

How will Three Rivers District Council do this? We’ll talk about the problem, share information and act together to try and resolve the complaint.

The criteria for the Community Trigger is:
 - three reports from an individual about separate incidents in 6 months
or
 - 3 different individuals that have reported separate incidents in 6 months.
The Trigger can be used by both individuals and businesses.

Where the same incident has been reported to more than one agency this is treated as one incident.

It won’t replace organisations’ own complaints procedures, and you still have the opportunity to complain to the Ombudsman or Independent Police Complaints Commission if you are unhappy about the service you have received from an individual officer or service.

Just complete the Community Trigger reporting form below and return to Three Rivers District Council, Three Rivers House, Northway, Rickmansworth Herts WD3 1RL or email michelle.wright@threerivers.gov.uk

Community Trigger Reporting Form (doc)

Community Trigger Process and Procedure (pdf)