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Customer Services Representatives

Customer Services Representatives
Full Time positions available (37 hours per week)
Starting salary £21,501 (incl of Local Weighting)

We are seeking experienced, motivated and enthusiastic customer service professionals to become part of our busy customer services team based in Rickmansworth.

Excellent communication, numerical and keyboard skills are essential, together with a proven ability to deliver a high standard of customer service. You will need to have the ability to deal effectively with people from a range of backgrounds on the telephone in our Call Centre, and face to face with visitors to the Council's offices.

You will need to be flexible to work shifts across our opening hours of 8.30am - 5.30pm Monday to Thursday, and 8.30am - 5.00pm Friday.

Successful candidates will be required to pass a Non Police Personnel Vetting (NPPV) Level 2.

If you require any further information regarding these positions please contact Billy Hall on 01923 727270.

Closing date for applications is Sunday 24th September 2017.

Assessment day and interviews will be held early October – selected candidates will need to be available all day

An application pack for this position can be downloaded from the panel to the right of this advert.

Alternatively you can contact our Customer Service Centre.

Completed applications should be emailed to the Shared HR Service for Watford Borough and Three Rivers District Council HR@watford.gov.uk or returned to Human Resources at Watford Town Hall.

CV's on their own will not be considered - we do require that you complete our application form.

Please click here to complete the Equal Opportunities Monitoring Form

 

Strongly committed to equality of opportunity in employment and in service. We encourage applications from all sectors of the community. 

Please note, due to the volume of applications we receive, we are unable to inform all applicants as to whether or not they have been shortlisted. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume your application has been unsuccessful.