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Consultation results

Hertfordshire Omnibus Survey 2016/17

The latest results of the Hertfordshire Omnibus Survey are in.  The survey contains questions on satisfaction with council services.  Interviews took place throughout 2016 and the start of 2017.  The enclosed results look at Three Rivers District Council specifically and were derived from 500 telephone interviews across the research period.

The enclosed report displays the results of the 7th year of the programme.


The Government is giving councils less money to pay for the new scheme. As a result, Three Rivers District Council had to save at least £600,000.

Pensioners who claim Council Tax Benefit have a guarantee that they will not be affected by these changes.

The Council consulted with residents about the different options for finding the savings. A telephone survey was conducted and residents  also had the opportunity to comment via an on-line survey. The consultation ran from the 17th September to the 14th October 2012.

The results of the online survey are detailed below.  Please see the report below.

Council Tax Benefit Survey Report (pdf)


LGBT  (Lesbian Gay Bisexual Transgender) Focus Groups 2011

Two focus groups were facilitated by officers from Three Rivers District Council on behalf of the Hertfordshire LGBT Partnership.  Both groups contained a mix of the LGBT community who live work or socialise in Watford, Three Rivers or Hertsmere.  The associated report can be downloaded below.

LGBT Focus Group 2011 (doc)