Customer Service Representative

Starting from £22,911

What we are looking for:-
We are seeking experienced, motivated and enthusiastic customer service professionals to become part of our busy customer services team based in Rickmansworth.

Excellent communication, numerical and ICT skills are essential, together with a proven ability to deliver a high standard of customer service. You will need to have the ability to deal effectively with people from a range of backgrounds on the telephone in our Call Centre, and face to face with visitors to the Council’s offices

You will need to be flexible to work shifts across our opening hours of 8.30am–5.30pm Monday to Thursday, 8.30am -5.00pm Friday.

What we offer:-

We invest in our staff and operate an academy approach, which means that when vacancies arise in other council departments our CSC staff will have gained knowledge and experience in those services to confidently apply for those roles. Some of our recent successful moves have seen CSC staff move to HR, Planning & Housing.

We offer an excellent benefits package, including competitive salary, 28 days holiday - rising to 30 days, a generous employer contribution pension scheme, life assurance, career development, free on-site parking, cycle-to-work scheme, discounted leisure centre membership, employee volunteering schemes and access to discounted activities and days out.

Closing Date: 27th October 2019

For an informal discussion about the post, please contact Billy Hall, Customer Services Manager (T:) 01923 727270.

Successful candidates will be required to pass a Non Police Personnel Vetting (NPPV) Level 2

To apply for this role please click here.