Benefits Manager


£45,602 to £49,402 pa inclusive

Contract Type:



Full-time 37 hours per week


Watford Borough Council, Town Hall

Closing date:

Sunday, 25 February 2018 (midnight)



What we are looking for:

Are you an experienced Benefits Manager, with a proven track record of leadership and delivering an effective, customer focused service? We are looking for someone to lead and manage our Benefits service, and ensure that our high standards are maintained. 

You will play a role in defining and leading the future strategy and development of the benefits service, as well as managing the day to day operations delivered. You must be able to demonstrate a high level of organisational skills, and ability to manage a variety of incoming work. 

Successful applicants must be able to demonstrate: 

  • Significant experience of working within a local government environment.
  • Strong aptitude for people management, raising employee engagement and developing resilience across teams.
  • Extensive knowledge of Housing benefit law and practice,
  • The ability to train and develop staff.
  • Experience of working in the provision of a local authority benefits service.
  • Commitment to quality and performance, and enthusiasm for new initiatives
  • A relevant degree or equivalent qualification or continuous relevant experience is essential,
  • IRRV technical membership and council tax modules. 


Successful applicants will be subject to a basic Disclosure Check 

For further information contact Jane Walker, Head of Revenues & Benefits on 01923 278023 

An application pack for this position can be downloaded from the panel to the right of this advert. 

Completed applications should be emailed to the Shared HR Service for Watford Borough and Three Rivers District Council or returned to Human Resources at Watford Town Hall.


Please click here to complete the Equal Opportunities Monitoring Form


Strongly committed to equality of opportunity in employment and in service. We encourage applications from all sectors of the community.