Relief from Paying Business Rates

Hardship Relief

In very exceptional circumstances the Council can use its discretion to award a reduction in your bill on the grounds of hardship. It is important to note that when deciding whether to award relief, the elected members of the Council take many factors into account. It is not sufficient that your business is not profitable. If you wish to apply for hardship relief, contact us and we will send you more information and an application form.

Mandatory Charitable Relief

This relief is available to registered charities provided the property they are claiming for is used wholly or mainly for the purposes of the charity. Application forms are available from the Business Rates Section. If your organisation is eligible you will receive a reduction of 80% to your bill.
An organisation that is not registered as a charity may also claim this relief provided it has similar charitable aims. If you wish to apply you may do so provided you include a copy of your Articles of Association or your Constitution with your application.

Discretionary Rate Relief

Non-profit making organisations can apply for relief. You should direct your enquiries to the Business Rates Section where application forms are available. However, it is important to note that elected members of the Council decide whether relief should be awarded on the circumstances of each application. There is no automatic right to receive relief.

Rural Settlement Relief

From 1st April 1998 this relief is available for Post Offices and General Stores in designated Rural Settlements where the population is less than 3,000 and they are the only Post Office or General Store within that area. With effect from 15th August 2001 food stores, excluding take-aways and cafes, also qualify for relief. Mandatory relief of 50% is available for eligible properties with a rateable value or less than £6,000. Ratepayers qualifying for Mandatory Relief can apply for a further 50% Discretionary Relief.