Green Bins

Each household has been provided with a 140 litre green bin for waste that cannot be recycled or composted.   As most everyday household items can be recycled, there should be very little that needs to be placed in this bin. 

This green bin is collected fortnightly.

Only refuse contained within the 'closed lid' wheeled bin will be collected. The collection crew have been advised not to collect any extra waste.

The wheeled bin must be left at the property boundary by 7am on the day of collection (or by 6.30am for any Saturday collections).  Please note that the brown bin should be out by 6am.

Please use the online service to enquire about your collection day or contact the Customer Services Centre on 01923 776611 (minicom 01923 727303) or e-mail enquiries@threerivers.gov.uk

Elderly, infirm and disabled residents who have no other resident to help them move the bin may apply for an assisted collection. The bin must still be visible and the front of the property but does not have to be moved to the boundary. To apply for this service please download the Application Form below.

Application Form for Assisted Collection DOWNLOAD
 
Alternatively, you can contact the Customer Services Centre on 01923 776611(minicom 01923 727303) or e-mail enquiries@threerivers.gov.uk to request a form.

Larger families may apply for a larger bin provided they meet the criteria set by the Council.  Please contact Customer Services for an application form.

If your collection is missed please report it to us within 48 hours and, should we have genuinely missed it, we will return by the end of the next working day.

If you live in a flat you may have different refuse arrangements, such as communal bulk bins.

Nappies

The Council offers several options for residents with children in nappies;

• Cash back of up to £80 is available to parents who use real nappies. Based on the cost of disposable nappies, using real nappies can save up to £500 for the first child, with even bigger savings to be made if you re-use them for other children.

• White nappy sacks, with the Council logo on, can be purchased from Council offices and selected libraries for 25p each, and will be collected once a fortnight, at the same time your refuse bin is emptied, provided they are left next to the refuse bin.

Purchase nappy sacks from;

• Three Rivers House - Northway, Rickmansworth, WD3 1RL.
• Abbots Langley Parish Council - Council Offices, Langley Road, Abbots Langley, Herts WD5 0EJ
• Watford Rural Parish Council - Parish Council Office, Oxhey Drive, South Oxhey, Herts WD19 7SB
• South Oxhey Office (Thrive Homes office), Oxhey Drive, South Oxhey, WD19 7SB
• Chorleywood Library - Lower Road, Chorleywood, Herts WD3 5LB
• Abbots Langley Library - High Street, Abbots Langley, Herts WD5 0AP
• Croxley Green Library - The Council Offices, Community Way, Croxley Green, Herts WD3 3BN

• For any resident wishing to have a collection of nappies on the weeks that their refuse is not collected, please contact us on 01923 776611. Residents will be charged £22.75 for 13 stickers (which, if you place one stickered bag out a fortnight should last for 6 months) These stickers should be placed on white nappy sacks (purchased from Council offices and selected libraries for 25p each) and can be left out on the opposite week to the normal refuse collection (but on the same day as your normal refuse collection). Payment can be taken over the telephone on 01923 776611 or you can send a cheque (remember to include your name, address and telephone number) or you can come into our office and pay by cash. 13 stickers will then be sent out to you and we will make our collector aware to start collecting from your address, every other week.

  Please note:

  Stickers should not be used on the white nappy sacks on the normal refuse collection week.

  We will not issue any refunds for lost, misused or unused stickers.