Consultation results

Hertfordshire Omnibus Survey 2010/11

Hertfordshire County Council have recently undertaken a telephone survey with the residents in each of the districts.   The survey contains questions on satisfaction with council services.  Interviews took place in November 2010, February 2011 and March 2011.  The enclosed results look at Three Rivers District Council specifically and were derived from 502 telephone interviews across the research period.

Herts Omnibus Survey Waves 1-3 (354 KB) - DOWNLOAD

Budget consultation 2010-11

Postal questionnaires were distributed to all 1,201 members of the Three Rivers Citizen Panel. 598 valid forms were returned, yielding a response rate of 50%.

Residents were asked to choose from three options for the level of the District Council’s element of Council Tax in 2010-2011. Over two fifths of the respondents (44%) selected Option B - a 1% increase in the District part of Council tax and just over a third chose Option C – a 3% increase.  The summary results report can be downloaded below.

Budget consultation 2010-11 summary report (293 KB) - DOWNLOAD

We analysed the results by equality group and you can download these findings below.  Although many of the findings are intuitive, such as households with children wanting an increase in parks and play areas, they also provide an important insight into respondents and any equality issues there might be.

Recycling Survey

The results of the 2010 recycling survey can be downloaded below.

Place survey

At the end of September 2008, around 40,000 questionnaires were posted to Hertfordshire residents, as part of the national Place survey. The survey has been designed by central government in order to capture local people’s views, experiences and perceptions of their local area and local public services.

The results of the survey are used by inspectorates as evidence for both the area and organisational assessments for Comprehensive Area Assessment (CAA). The survey includes questions which provide data for 18 National Indicators (NIs), three of which have Local Area Agreement (LAA) targets (NIs 1, 4 and 17).

The Place survey results for Three Rivers are presented in the following report.

Consultation with Black and Minority Ethnic Communities 2008-09

In June 2008 we held three focus groups, facilitated by Opinion Research
Services, with Black and Minority Ethnic residents of Three Rivers to identify their priorities for the local area.

We asked the participants to tell us the key issues Three Rivers District Council should focus on, along with its partner agencies, such as Hertfordshire County Council, Parish Councils, Hertfordshire Constabulary, Thrive Homes, the local NHS and voluntary and community groups.

We created a newsletter, which you can download below, which details the key findings of the focus groups and also what we are doing as a result of the feedback we received.

Budget consultation 2009-10

A survey was sent out to 5000 households at the end of 2008. The results of this survey can be found in the following report.

Budget Consultation 2009-10 - key equality results DOWNLOAD

Shop Tenants Customer Care Surveys 2008/09

The results of the Shop Tenants Customer Care Surveys in 2008/09 can be downloaded below.

Shop Tenant Customer Care Surveys 2008-09 DOWNLOAD

Best Value General User Survey 2006/07

The results from the Best Value General User Survey 2006/07 can be found in the following report, carried out by Ipsos MORI on behalf of Three Rivers District Council.